Effective date: 2025.11.03
Last updated: 2025.11.03

This Privacy Policy explains how tnexusplaybook (“we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you use tnexusplaybook at https://tnexusplaybook.com and any other sites, apps, products, or services that link to this policy (collectively, the “Services”). If you do not agree, please discontinue using the Services.

1) Scope

This policy applies when we act as a controller of personal information. When we process personal information on behalf of a customer (as a processor), our data processing agreement governs.

2) Information We Collect

Information you provide: account details, profile data, contact details, messages, files you upload, support requests, survey responses.
Information collected automatically: device and usage data (IP address, browser type, operating system, pages viewed, referring/exit pages, timestamps), approximate location from IP, and cookie-based identifiers.
Information from third parties: sign-in providers, payment processors, analytics/advertising partners, and publicly available sources.
We do not intentionally collect special category data. Please avoid sharing sensitive data unless requested for a specific purpose.

3) How We Use Information

We use personal information to:

Provide, operate, and improve the Services;
Create and manage accounts; authenticate users;
Process payments and prevent fraud;
Communicate with you (service, transactional, and—if permitted—marketing messages);
Personalize content and measure performance;
Comply with legal obligations and enforce terms.

4) Legal Bases (GDPR/UK GDPR)

If you are in the EEA, UK, or Switzerland, we process personal data under these bases:

Contract: to deliver the Services you request;
Legitimate interests: e.g., securing and improving the Services, preventing abuse;
Consent: for optional features like certain cookies/marketing (you can withdraw at any time);
Legal obligation: to comply with applicable laws and requests from authorities.

5) Sharing & Disclosure

We may share information with:

Service providers (hosting, analytics, email, customer support, payments) under contractual safeguards;
Business transferees (e.g., merger, acquisition, or asset sale);
Authorities or other third parties when required by law or to protect rights, safety, and property;
Other parties with your direction or consent.
We require service providers to use personal information only as instructed and to protect it appropriately.

6) Analytics, Advertising & Social Tools

We may use analytics to understand usage and advertising technologies to deliver/measure ads. These partners may set cookies or collect identifiers and usage information over time and across sites/apps. You can opt out of interest-based ads via device settings, platform tools, and industry opt-out pages where available.

7) Cookies & Similar Technologies

We use cookies, pixels, local storage, and SDKs for core functionality (e.g., sign-in, security), preferences, and performance measurement. Where required, we seek your consent. You can manage cookies via your browser and—if implemented—our cookie settings.

8) International Data Transfers

Your information may be processed outside your country. Where required, we rely on recognized transfer mechanisms (e.g., adequacy decisions, Standard Contractual Clauses) and adopt appropriate safeguards.

9) Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by category and purpose.

10) Security

We implement technical and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure.

11) Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete personal information;
Object to or restrict certain processing;
Data portability;
Withdraw consent (where processing is based on consent);
Lodge a complaint with your supervisory authority.
To exercise these rights, contact us at tnexusplaybook@gmail.com. We may ask you to verify your identity.

California (CCPA/CPRA) notices:

We do not “sell” personal information in the conventional sense. If we “share” personal information for cross-context behavioral advertising, you may opt out via applicable settings.
You have the right to know categories of personal information collected, sources, purposes, and categories of third parties with whom we share it.
You will not be discriminated against for exercising your rights.

12) Children’s Privacy

The Services are not directed to children under 13 (or as defined by local law), and we do not knowingly collect personal information from them. If you believe a child has provided personal information, contact us to request deletion.

13) Do Not Track

Some browsers send a “Do Not Track” (DNT) signal. Because there is no industry standard, we do not respond to DNT signals at this time.

14) Automated Decision-Making

We do not use automated decision-making that produces legal or similarly significant effects without human involvement. If this changes, we will disclose the logic involved and your related rights.

15) Third-Party Links & Sites

The Services may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Review their policies before providing personal information.

16) Changes to This Policy

We may update this policy from time to time. Material changes will be indicated by updating the date at the top and, where appropriate, by providing additional notice.

17) Contact Us

If you have questions or concerns about this Privacy Policy or our practices, contact us at:

Email: tnexusplaybook@gmail.com